Computer Diagnostic & Tune-Up
Starting at $89
Find out why a PC or Mac is slow, crashing, or misbehaving. Includes cleanup, updates, and an honest repair-or-replace recommendation.
Transparent pricing
IT services and pricing for the Lehigh Valley
In-home and remote tech support for Lehigh Valley homes, plus small business IT, managed IT, and AI automation. Starting prices are listed so you know what to expect before you call.
Section 01
Home & Residential IT Support
In-home and remote tech help for homeowners, families, professionals, and retirees across the Lehigh Valley. No contract, clear starting prices, and a certified IT professional who explains things patiently.
- No contract
- Price agreed before work starts
- In-home visits & remote sessions
- Certified local IT professional
- 5.0 on Google
New PC / Mac Setup
Starting at $169
Unbox, configure, update, remove bloatware, connect printers and Wi-Fi, and set up accounts so a new computer is ready to use.
Data Transfer
Starting at $149
Move files, photos, email, and settings from an old computer to a new one. Very large transfers, failing drives, or recovery work are quoted separately.
Wi-Fi & Home Network Setup
Starting at $149
Fix dead zones and dropouts, set up or replace routers and mesh systems, secure the network, and get every device connected.
Printer Setup & Troubleshooting
Starting at $129
Wireless or wired printer setup, scanning to email or a folder, driver problems, and printers that keep dropping off the network.
Virus & Malware Removal
Starting at $149
Remove infections, pop-ups, and scam software, then harden the computer with protection and safer settings.
Data Backup Setup
Starting at $129
Automatic local and cloud backups for the photos and documents you cannot afford to lose, verified and explained.
Smart Home & Device Setup
Starting at $129
Smart speakers, cameras, doorbells, thermostats, streaming devices, phones, and tablets connected and working together. Scope depends on the devices.
Home Office Setup
Starting at $199
Computer, monitors, docking station, peripherals, printer, and reliable connectivity for working from home. Final price depends on scope.
Home Cybersecurity Checkup
Starting at $199
Review of updates, antivirus, account security and MFA, browser safety, backups, and router settings, plus practical scam and phishing guidance. Reduces risk; no security service can guarantee protection.
Email, Password & Account Help
$75/hr remote
$95/hr on-site
Email on new devices, password managers, account cleanup, and MFA setup. We work through the official recovery process with you; we cannot bypass account security.
Tech Tutoring
$75/hr
Patient one-on-one lessons on your own devices: email, photos, video calls, online safety, or anything else you want to feel confident with.
On-site Support
$95/hr
1.5 hr minimum
Hands-on help at your home for anything not covered by a listed service above.
Remote Support
$75/hr
Secure screen-sharing session for software problems, settings, and questions that do not need a visit. Available statewide.
Get Home Tech Help
Starting prices cover typical situations. You get the exact price before any work begins.
Section 02
Small Business IT & Projects
Project-based IT for local businesses that need reliable tech help without hiring full-time IT. Every project gets a written quote before work begins.
IT Health Assessment
Starting at $399
A structured review of your devices, accounts, network, backups, and security with a prioritized, plain-English action list.
Workstation Setup
Starting at $199/device
New staff computers configured, secured, joined to your accounts, and ready for day one.
Business Wi-Fi / Network Setup
Starting at $899
+ hardware
Firewall, switches, access points, and guest networks designed and documented for your office.
Microsoft 365 / Google Workspace Setup
Starting at $750
Tenant setup or migration, email, shared files, MFA, and staff onboarding.
Cybersecurity Hardening
Starting at $999
MFA rollout, endpoint protection, email security, access cleanup, and staff guidance based on your assessment.
Backup Setup
Starting at $599
Business-grade backup for workstations, servers, and cloud data, tested and documented.
Project Work
$135/hr
Hourly for scoped work that does not fit a package. Estimated hours are agreed in writing first.
Section 03
Managed IT Services
Ongoing support, monitoring, and security for small businesses in Allentown, Bethlehem, and Easton that want recurring coverage on a monthly plan. Each plan is scoped to your team and quoted in writing.
Alveris Care
Starting at $449/mo
Starter plan for small environments: remote help desk during contact hours, basic monitoring and patching, and Microsoft 365 or Google Workspace basics. Coverage, supported devices, remote assistance, maintenance, and response expectations are defined in the service agreement. Not an unlimited or emergency plan.
Get a quoteAlveris Managed
Starting at $675/mo
Our standard managed IT plan for growing businesses. Adds endpoint management, Microsoft 365 administration, managed backup, and a higher support allowance. Scope and response targets are set in the agreement.
Get a quoteAlveris Managed Secure
Starting at $925/mo
Adds enhanced security options such as endpoint protection, MFA review, DNS filtering, backup monitoring, and security awareness support depending on business needs.
Get a quote"Starting at" prices reflect the smallest plan size. Final monthly pricing depends on the number of users and endpoints, the systems involved, support hours, and the services included, and is quoted in writing after a short IT assessment. Plans cover the agreed monthly support scope; project work, after-hours support, on-site visits, hardware, software, and third-party costs may be billed separately. Response targets are defined in each agreement rather than promised on this page.
Section 04
AI & Automation
Practical AI and workflow automation built around the work your team already repeats every week.
Workflow Audit
Starting at $399
Map the repetitive work your team does every week and identify what is worth automating first.
Single Automation Build
Starting at $899
One well-defined workflow built, tested, and documented in n8n, Zapier, or Make.
Multi-Step Automation Build
Starting at $1,899
Automations that connect several systems, with human review steps where they matter.
AI Tooling Setup
Starting at $1,299
AI assistants, document processing, or local models for compliance-sensitive data, set up and explained.
Automation Retainer
Starting at $449/mo
Monitoring, fixes, and changes to your automations as the business evolves.
How it works
Every engagement starts the same way: a free conversation with no commitment attached.
1
Request a free 15-minute consultation
A short call to talk through what's going on and whether we can help. No sales pitch.
2
We recommend the right next step
Remote session, in-home or office visit, or a project. If hands-on troubleshooting or a visit is needed, we explain the recommended service and its price before scheduling it.
3
You approve the price
Clear scope, clear price. Written quotes for business work. No work starts without your approval.
4
Work starts after approval
You stay informed throughout. No surprise charges after the fact.
What the free 15-minute consultation is
Tell us what's going on and we'll help determine the right next step: whether we can help, whether remote or in-person service makes sense, and roughly what it would cost. There is no obligation. The consultation is for discussing your issue and service options; hands-on troubleshooting, diagnostics, remote support sessions, and home or office visits are billed as the separate services listed on this page.
Frequently asked questions
Common questions about pricing and how we work with Lehigh Valley homeowners and businesses.
What does the free 15-minute consultation include?
It is a short phone conversation to understand what is going on, confirm whether we can help, decide whether remote or in-person service makes sense, and discuss approximate scope and pricing. There is no obligation. It is not a free troubleshooting session, remote support session, diagnostic, or home visit; those are separate services priced on this page and always quoted before scheduling.
Do you come to my home, or is everything remote?
Both. In-home visits are available across the Lehigh Valley at $95 per hour with a 1.5 hour minimum ($142.50). For services with a listed starting price, we confirm whether the visit and any travel are included before scheduling. Remote support at $75 per hour handles software problems, settings, and questions without a trip, and is available statewide.
What home tech support services do you offer?
Computer diagnostics and tune-ups, new PC and Mac setup, data transfer, home Wi-Fi and network setup, printer setup, virus and malware removal, backup setup, smart home and device setup, home office setup, a home cybersecurity checkup, email and account help, one-on-one tech tutoring, and general on-site or remote support. No contract is required for any residential service.
Are the prices on this page guaranteed quotes?
No. Prices shown are starting points. Final pricing depends on scope, device condition, number of users, software subscriptions, hardware needs, urgency, travel distance, and environment complexity. You always get the exact price before work begins, and a written quote for business projects.
What areas of Pennsylvania does Alveris IT serve?
We serve the Lehigh Valley region including Allentown, Bethlehem, Easton, Nazareth, Emmaus, Whitehall, Macungie, Hellertown, Palmer Township, and surrounding Lehigh and Northampton County communities. Remote support is available statewide for both residential and business clients.
What is managed IT support and does my small business need it?
Managed IT support means paying a monthly fee for ongoing monitoring, maintenance, and support of your technology, rather than calling someone only after something breaks. If your business relies on computers, email, or a network to operate and you want someone responsible for keeping them healthy, a managed plan is usually more cost-effective than hiring a full-time IT person. Smaller offices often start with project-based support instead.
How much does managed IT cost for a small business in Pennsylvania?
Plans start at $449/mo (Alveris Care), $675/mo (Alveris Managed), and $925/mo (Alveris Managed Secure). Those are the smallest plan sizes; final pricing depends on users, endpoints, systems, support hours, and included services, and is quoted in writing after a short IT assessment. Plans cover the agreed monthly support scope. Project work, after-hours support, on-site visits, hardware, software, and third-party costs may be billed separately.
Can you automate workflows for a small business, not just large enterprises?
Absolutely. AI and workflow automation tools like n8n, Zapier, and Make are accessible and cost-effective for businesses of any size. We typically start with a Workflow Audit (starting at $399) to find the processes worth automating before any build work begins.
What's the difference between IT consulting and managed IT services?
Managed IT is ongoing. We maintain and monitor your environment on a monthly fee. IT consulting and project work is one-time: you hire us for a specific outcome (a migration, a new network, a security assessment) and the engagement ends when the project is complete. A common path is to start with a project and move to managed IT later.
Local service pages
Helpful starting points for common local IT needs in the Lehigh Valley.
Not sure what you need?
Request a free 15-minute consultation. Tell us what's going on and we'll help you figure out the right fit.
The consultation is a conversation about your issue and options. Hands-on troubleshooting, remote sessions, and visits are separate services, always priced before scheduling.
Prices shown are starting points, not guaranteed fixed quotes. Final pricing depends on scope, device condition, number of users, software subscriptions, hardware needs, urgency, travel distance, and environment complexity. Hardware, software licenses, cloud subscriptions, and third-party fees are not included unless stated in writing. A written quote is provided before work begins.