In-Home Computer Help and Tech Support in the Lehigh Valley
A certified local IT professional who comes to your home or connects remotely. Slow computers, Wi-Fi, printers, new devices, data transfers, malware, backups, smart home gear, and patient tutoring. Clear prices, no contract.
- 5.0 on Google
- B.S. IT · CompTIA A+, Network+, Security+
- Price agreed before work starts
Trustworthy tech help, in your home or over a remote session
Technology at home is supposed to make life easier, and most of the time it does, right up until the laptop takes ten minutes to boot, the printer disappears from the network, or a new computer arrives in a box and nobody wants to be the one to set it up. Alveris IT helps homeowners, families, home-office professionals, students, and retirees across the Lehigh Valley with exactly those problems.
You deal directly with Alen Kurtish, a certified IT professional with a B.S. in Information Technology and years of experience supporting a large organization with thousands of users. That background means careful troubleshooting, sensible security, and fixes that stay fixed. Everything gets explained in plain language, and nobody is made to feel foolish for asking.
Many issues can be solved in a secure remote screen-sharing session, which is faster and less expensive. When hands-on work is needed, we come to you in Allentown, Bethlehem, Easton, Emmaus, Whitehall, Nazareth, Macungie, Hellertown, and the surrounding Lehigh and Northampton County communities. Either way, you know the price before anything starts, and there is never a contract.
Illustrative example, not a client case study. A retired couple in Bethlehem has a desktop that has slowed to a crawl and a printer that only works some days. A quick phone conversation confirms a home visit makes sense. During the visit we run a diagnostic and tune-up, find the printer dropping off a congested Wi-Fi channel, fix both, set up an automatic backup of their photos, and write down what changed. They pay the prices agreed on the phone, nothing more.
Home tech support services
Everyday technology problems, handled properly.
Computer Repair & Tune-Up
Diagnose slow, crashing, or misbehaving Windows PCs and Macs, and get an honest repair-or-replace opinion.
Wi-Fi & Home Network
Fix dead zones and dropouts, set up routers and mesh systems, and secure the network.
New Computer Setup
Unbox, update, remove bloatware, connect everything, and move your files over.
Printers & Scanning
Wireless printer setup, scan-to-email, driver problems, and printers that keep going offline.
Malware & Scam Cleanup
Remove infections and scam software, then harden the computer with sensible protection.
Backups & Data
Automatic local and cloud backups for photos and documents, plus data transfer between computers.
Smart Home & Devices
Smart speakers, cameras, doorbells, thermostats, streaming boxes, phones, and tablets working together.
Tech Tutoring & Security
Patient one-on-one lessons, account and password help, and a home cybersecurity checkup.
Home tech support pricing
Starting prices for typical situations. You get the exact price before any work begins, and there is no contract.
| Service | Starting at |
|---|---|
| Computer Diagnostic & Tune-Up | $89 |
| Printer Setup & Troubleshooting | $129 |
| Data Backup Setup | $129 |
| Smart Home & Device Setup | $129 |
| Wi-Fi & Home Network Setup | $149 |
| Virus & Malware Removal | $149 |
| Data Transfer to a New Computer | $149 |
| New PC / Mac Setup | $169 |
| Home Office Setup | $199 |
| Home Cybersecurity Checkup | $199 |
| Tech Tutoring | $75/hr |
| Email, Password & Account Help | $75/hr remote · $95/hr on-site |
| Remote Support | $75/hr |
| On-site Support (1.5 hr minimum) | $95/hr |
Prices are starting points. Final pricing depends on the device, the scope, and travel distance. Very large data transfers, failing drives, and recovery work are quoted separately. Hardware and software are not included unless stated. See full service descriptions.
How it works
Free 15-minute consultation
Call or send the form. We talk through what's going on and whether we can help. No obligation.
Remote or in-home, priced first
We recommend a remote session or a home visit and tell you the price before scheduling anything.
We fix it and explain it
The problem gets solved, and you get a plain-English explanation of what was wrong and what changed.
Call again whenever
No contract or membership. When something else comes up, you already know who to call.
About the free consultation
Tell us what's going on and we'll help determine the right next step. The consultation is for discussing your issue and service options; hands-on troubleshooting, diagnostics, remote support sessions, and home visits are billed separately at the prices above, and always agreed before they are scheduled.
What local customers say
5.0 on Google
“The owner (Alen) was kind, responsive, thorough (did research prior to the job), very knowledgeable, and highly professional. I especially appreciated him removing my network information (used during the session) from his devices. […] Alen was willing to try different tactics to find the best solution to a problem. […] Alveris IT offered flexible scheduling and reasonable rates. I highly recommend this business!”
“Alen was very pleasant, patient, and knowledgeable about computer problems. He knew exactly what was going on with my laptop.”
“Alen is a wonderful technician and takes the time to break complex concepts down in an easy to understand manner.”
“Alen is incredibly knowledgeable and works tirelessly to provide IT solutions that meet your needs. Would definitely recommend.”
Home tech support: common questions
What does in-home computer help cost in the Lehigh Valley?
What does the free 15-minute consultation include?
Do you come to my home, or is everything remote?
Can you help someone who is not comfortable with technology?
Can you recover my password or get into a locked account?
Do I need a contract for home tech support?
Need a hand with the technology in your home?
Tell us what is going on with the computer, Wi-Fi, printer, or device. We'll help you figure out the right next step in a free 15-minute conversation.